Hexagon

Technical Writer

US-AL-Huntsville
Req# ID
2018-3791
Division
Hexagon Safety & Infrastructure US
# of Openings
1
Category
Technical Writing
Travel %
5%
Relocation
No

Overview

Hexagon Safety & Infrastructure provides mission-critical and business-critical solutions to governments and service providers. A global leader, proven innovator, and trusted partner, our software and industry expertise help improve the lives of millions of people through safer communities, better public services, and more reliable infrastructure. Visit hexagonsafetyinfrastructure.com.

 

Hexagon Safety & Infrastructure is part of Hexagon, a leading global provider of information technologies that drive quality and productivity improvements across geospatial and industrial enterprise applications.

 

Hexagon’s solutions integrate sensors, software, domain knowledge and customer workfl ows into intelligent information ecosystems that deliver actionable information, automate business processes and improve productivity. They are used in a broad range of vital industries.

 

Hexagon (Nasdaq Stockholm: HEXA B) has more than 18,000 employees in 50 countries and net sales of approximately 3.1bn USD. Learn more at hexagon.com.

Responsibilities

This position will be responsible for creating and maintaining user documentation for products within Hexagon Safety & Infrastructure solutions, including online help, technical manuals, troubleshooting guides, and various release documents, using Author-it and Microsoft Word. Will work in a high performance agile/scrum team of mixed disciplines. Will participate in design and development discussions, and will execute and help test the software to produce comprehensive, accurate, and easy to follow documentation. Will track, manage and resolve documentation requests or defects using a work item management system (JIRA, VSTS, or Siebel). Will employ excellent interpersonal, verbal and written communication skills.

Qualifications

  • Bachelor’s Degree or equivalent in Technical Writing with 2 years of relative experience is preferred
  • Experience in producing technical software user documentation in a Microsoft Windows environment is preferred
  • Experience with Author-it and Microsoft Word is preferred

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